customer service

Nielsen Social Media Report Takeaways, Part 6: Social Care & Customer Service

by Julian Awad • March 25, 2013

Part 1: Get in the Game Part 2: Got Apps? Part 3: Demographic Breakdown Part 4: Pinterest Spotlight Part 5: How, Where & Why We Connect >>>Part 6: Social Care & Customer Service For the final part in this series, we’re going to take a look at what the Nielsen 2012 Social Media Report has […]